We Are Here to Help
If you have questions, encounter an issue, or need assistance with anything on groupRooms, our support team is ready to help.
How to Reach Us
- Support Form: Visit the Contact page on groupRooms.org and fill out the support form. We typically respond within one business day.
- Email: Send a message directly to support@grouprooms.org. Include as much detail as possible so we can help you quickly.
What to Include
When contacting support, please provide:
- Your email address associated with your groupRooms account
- A clear description of your question or issue
- Any relevant request or booking reference numbers
- Screenshots if you are reporting a technical problem
Response Time
We aim to respond to all inquiries within one business day. For urgent matters, please mention the time-sensitivity in your message and we will prioritize accordingly.
Feedback Welcome
We love hearing from our users. Whether you have a suggestion for a new feature, feedback on your experience, or just want to say hello, do not hesitate to reach out. Your input helps us make groupRooms better for everyone.