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Seller of Travel Disclosures

Last updated: June 11, 2026

Important Notice Regarding Certain States

Please note: At this time, we are unable to process hotel booking requests from residents of or for travel to the following states:

  • California (CA)
  • Florida (FL)
  • Hawaii (HI)
  • Iowa (IA)
  • Washington (WA)

This is because these states require travel sellers to obtain specific registrations and maintain certain financial assurances before offering travel services to their residents. We are committed to compliance with all applicable laws and are working toward obtaining the necessary registrations to serve these states in the future.

Seller of Travel Registration Information

California

Status: Not currently registered as a California Seller of Travel.

California law (Business and Professions Code Sections 17550-17550.9) requires sellers of travel to obtain registration from the California Attorney General before offering travel services to California residents. Until such registration is obtained, we cannot accept bookings from or for California residents.

When registration is obtained, our California Seller of Travel registration number will be displayed here.

Florida

Status: Not currently registered as a Florida Seller of Travel.

Florida law (Chapter 559, Florida Statutes) requires sellers of travel to register with the Florida Department of Agriculture and Consumer Services. Until such registration is obtained, we cannot accept bookings from or for Florida residents.

When registration is obtained, our Florida Seller of Travel registration number will be displayed here.

Hawaii

Status: Not currently registered as a Hawaii Seller of Travel.

Hawaii law (Chapter 468L, Hawaii Revised Statutes) requires travel agencies and sellers of travel to register with the Hawaii Department of Commerce and Consumer Affairs. Until such registration is obtained, we cannot accept bookings from or for Hawaii residents.

When registration is obtained, our Hawaii Seller of Travel registration number will be displayed here.

Iowa

Status: Not currently registered as an Iowa Seller of Travel.

Iowa law (Chapter 553C, Iowa Code) requires sellers of travel to register with the Iowa Attorney General's Office. Until such registration is obtained, we cannot accept bookings from or for Iowa residents.

When registration is obtained, our Iowa Seller of Travel registration number will be displayed here.

Washington

Status: Not currently registered as a Washington Seller of Travel.

Washington law (RCW 19.138) requires travel agencies to register with the Washington State Department of Licensing. Until such registration is obtained, we cannot accept bookings from or for Washington residents.

When registration is obtained, our Washington Seller of Travel registration number will be displayed here.

Trust Account Disclosure

River City Hotel Group maintains customer funds in accordance with applicable state laws. For states that require a trust account or surety bond, we will maintain such accounts once registration is obtained. Customer payments for travel services are held securely and used solely for the purpose of fulfilling travel arrangements.

Refund and Cancellation Rights

Your refund rights are governed by our Refund Policy, which is available at /refund-policy. In general:

  • You may cancel your request before it is submitted to hotels for no fee
  • After submission, cancellation policies vary by hotel and rate type
  • Subscription fees may be cancelled at any time with no refund for the current billing period

Please review our full Refund Policy for complete details.

Consumer Protection

We are committed to providing transparent, honest service to all our customers. Our practices include:

  • Clear disclosure of all fees before purchase
  • No hidden charges or surprise fees
  • Secure handling of personal and payment information
  • Responsive customer service for questions and concerns

Contact Information

If you have questions about our Seller of Travel compliance or registration status, please contact us at:

Email: privacy@rchotelgroup.com
Address: River City Hotel Group

Updates to This Disclosure

We will update this disclosure as we obtain registrations in additional states. Please check back periodically for the most current information.