Why Is There a $3 Processing Fee?
When you submit a group hotel room request on groupRooms, a $3 processing fee is charged. We want to be transparent about why this fee exists and what it covers.
We Contact Hundreds of Hotels on Your Behalf
When you submit an RFP, we do not just passively forward your request. Our team actively reaches out to hotels in your destination — sometimes hundreds of them — to find the ones willing to offer the best group rates. This outreach requires real time and effort from our negotiation team.
We Want to Make Sure You Are Serious
The $3 fee helps us filter out casual browsers from serious travelers. When someone is willing to pay a small fee, it signals they are genuinely interested in booking a group stay. Hotels take these requests more seriously, which means you get better rates and faster responses.
What the Fee Covers
- Active outreach — We contact hundreds of hotels on your behalf, not just the ones on our platform
- Professional negotiation — Our team negotiates directly with hotels to get rates below what is publicly advertised
- Platform maintenance — Keeping our search, comparison, and RFP tools running smoothly
- Customer support — Help when you need it, from booking questions to itinerary changes
We Are Only Covering Our Costs
The $3 fee does not generate profit — it simply helps cover the cost of outreach and negotiation. We do not mark up hotel rates, and we do not charge commissions to you. The rate the hotel offers is the rate you pay.
How We Make Money
The processing fee covers our outreach costs, but it does not fully fund the platform. When a hotel accepts a booking connection through our platform, the hotel pays us a commission. This commission is paid by the hotel — it is never added to your booking rate. You never pay more than the rate the hotel offers.
How the Fee Works
The fee is charged once per request — not per room or per night. Whether you are booking 5 rooms or 50, the processing fee remains $3.